Delivery evidence, not just a list of job titles
Four projects, four different settings - corporate healthcare tech, an NHS health board, a national government programme, and community-sector digitisation. Each shows the same underlying discipline applied to a different context.
Case study 1 - Digital Echoes - Patient Portal & File Management System
Project Manager | Digital Echoes | April 2024 - September 2025
A healthcare client needed a patient-facing portal and file management system delivered against tight compliance and stakeholder requirements.
Built and managed project plans, schedules, and budgets aligned to business goals
Coordinated cross-functional technical and business teams, managing risk and reporting to stakeholders
Produced governance documentation supporting compliance with organisational standards
Outcome: Improved client operational efficiency by 30% across delivered projects.
Case study 2 - Betsi Cadwaladr University Health Board - EPMA Rollout
Administration Coordinator | December 2025 - January 2026
Supported the rollout of an Electronic Prescribing and Medicines Administration (EPMA) system across multiple hospital wards - a high-governance, patient-safety-critical environment.
Supported the rollout of the EPMA system across multiple hospital wards
Coordinated training schedules and equipment deployment, liaising between clinical staff and the project team
Maintained accurate records of rollout progress to support governance and reporting requirements
Outcome: Kept a multi-ward clinical systems rollout on track through structured training coordination and governance-standard record keeping.
Case study 3 - National Population Commission - Census Data Integrity
Specialised Workforce Personnel | January 2023 - December 2023
A national census programme required accurate, synchronised data across multiple platforms and regions.
Conducted data quality assurance on census datasets for accuracy, completeness, and regulatory compliance
Executed synchronisation of census data across multiple platforms, improving integrity and accessibility for stakeholders
Designed and delivered training for officials on data software, improving operational efficiency and user proficiency
Outcome: Improved data integrity and stakeholder accessibility at national scale.
Case study 4 - Community Digitisation & Event Coordination - RCCG Calvary Love, Chester
Project Support Volunteer | January 2025 - present
Moved a community organisation's event planning and record-keeping from manual, paper-based tracking to a structured digital process, using RSVPify to manage event RSVPs and attendance.
Identified risks related to training gaps and system readiness, escalating concerns for timely mitigation
Supported digitisation of community records and event planning documentation
Coordinated volunteers and maintained clear project documentation to track progress against plans
Outcome: More reliable, better-documented event planning and volunteer coordination - applying structured PM discipline outside a paid, corporate setting.